Hello from Berlin. I am here attending Popkomm and have a small break in my schedule before I go to see some band showcases later tonight (more about Popkomm in subsequent post).

You’ve hopefully heard by now that yesterday we launched a new feature/service called the Submission Tracker – an updated version of the (unfortunately, and thankfully formerly titled) Status Manager. Basically, the feature does what is says: it enables artists to keep track of what’s happening to their submission after they chose to connect with a promoter; and just as importantly, it gives promoters a much easier way to review and notify bands.

I feel particularly proud of this launch because it’s a direct by-product of our interactions with our members, including the various member dinners that I’ve been hosting the past few months. (If you want to read more about the way the Tracker works, head over to the Builder’s Blog).

The Submission Tracker completely shifts the basic promise that we make to our members. This is that now, unless an artist knows that they’ve been reviewed (hence, “Tracker”) by the date a Promoter indicated, they have the ability to withdraw their submission and get their money back as site credit. Why is this important? Because I know that until now, one the biggest complaints we had at Sonicbids was the fact that artists paid money and promoters never got back to them. I know, not cool.

What’s interesting is that even here at Popkomm, I met at least two promoters who said, “this is the best thing you’ve done all year”. I guess it reaffirmed my belief that people want to feel good about what they do and no one wants to take money they haven’t earned. I love it.

Nothing is created perfect so we will continue to refine the way the Tracker works over the next few months and as we get feedback from you. Just as importantly, we are working a great number of updates on the site that I just know you’ll love (hint: they are all your suggestions).

Panos

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